Responsible for greeting patients and other for the Eye Care Institute; schedule patients and confirm patient appointments; process patient payments and receipts; verify insurance eligibility and benefits. Works collaboratively with the optometric staff to assure patient satisfaction.
Knowledge, Skills and Abilities:
Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Good computer skills necessary in order to set up document formats in Word, Excel, and any other software program required by this position. Familiarity with the Internet is helpful.
Good verbal and written communications skills, Optometric terminology is helpful
Skill with fax, copy machine, printer, telephone operation, and other office machines necessary for completion of job duties
Must be able to multi-task in a fast-paced environment and be flexible with job assignments
Must be able to read, write, speak, and comprehend the English language
Must have excellent interpersonal skills necessary to interact well with patients, administration, staff, and students; be culturally sensitive.
Education: Any combination of education, training or experience that provides the required knowledge, skills and abilities. Graduate Equivalency Diploma or High School Diploma required.
Experience: 1-3 years of experience in a similar or related position.
Bi-lingual – Spanish speaking is highly preferred.
Experience in an optometric setting is helpful, with a working knowledge of health insurance eligibility and benefits processes.
List comments regarding work hours:
Monday – Friday either 8 am – 5 pm or 9 am – 6 pm. Some evenings and weekends required.