a. Builds and maintains successful working relationships with executive leaders and coordinates with a wide range of offices, staff, and stakeholders, internal and external to the University on strategic initiatives, as directed by the President or Board.
b. Participates with the President and executive leaders in strategic planning and problem resolution affecting major segments of the University; ensures matters requiring the attention of executive leaders are thoroughly developed, researched and evaluated.
c. Gathers, investigates, researches, analyzes, and/or studies information affecting University-wide, intradepartmental, or interdepartmental operations; prepares reports and other communications on behalf of the President.
d. Manages high-priority projects and programs designed to achieve the University’s mission and strategic vision across multiple divisions; ensures that constituent representatives are kept appropriately informed of project activities and are encouraged to participate as appropriate.
e. Develop and lead efforts to increase the presence and visibility of the Office of the President externally through the development, implementation, and maintenance of the President’s External Relations Team, through external Advisory Groups, including but not limited to an Alumni, Industry, and Community group.
f. Develop and lead the Ambassador program which is a unique group of volunteers selected from students, staff, faculty, and administrators to serve and represent the University and the Office of the President at a variety of campus and community functions.
g. Initiates and leads meetings of Advisory Groups and Ambassadors to provide leadership and ensure members are informed, trained, and educated on best practices for engagement.
h. Attends external meetings, summits and other events as requested by the Office of the President.
i. May oversee the direct or indirect supervision of assigned personnel within the Office of the President.
2. Board Professional:
a. Leads the planning, coordination, facilitation of the work of the Western University of Health Sciences Board of Trustees (“Board”) to enable it to effectively govern the University.
b. In coordination with the Board Chair and the Office of the President, leads the strategic planning and execution of all Board and Committee meetings, including Board-related projects, initiatives, and mandates, to further the Board’s fulfillment of its governance responsibilities.
c. Coordinates with the Board Chair, Office of the President, General Counsel, and committee staff on the development of annual work plans, agendas, and supporting documents/ presentations for Board and committee meetings to ensure the consistency, accuracy and comprehensiveness of all materials that come before the Board for discussion, information, and action.
d. Ensures Trustees receive reports needed to fulfill their governance function by communicating report status, maintaining a schedule of recurring reports, monitoring the report development, and assuring distribution of reports that are to be provided from university departments. Provides a full range of administrative support to all Trustees in planning and preparing for meetings.
e. Serves at the discretion of the Board Chair to assist in prioritizing action items, public appearances, speaking engagements, and other affairs associated with the Chair’s calendar. Responsible for preparing briefing materials for the Board Chair to effectively engage with internal and external constituencies.
f. At the direction of the Board Chair, assists in the design and implementation of a comprehensive Board orientation and development program as well as ongoing training for Board members that provides a thorough understanding of the roles and responsibilities of individual Trustees.
g. Provides strategic direction and oversight in Board matters to foster Board member engagement; coordinates Trustee engagement across the University, working with Vice Presidents, Deans, Development Officers, and other offices as appropriate.
h. Support leadership in the on-going review of Board committee roles, responsibilities and structure, ensure clarity and accountability, and make recommendations to ensure effectiveness and identify areas for additional support or change.
i. Other duties as assigned.
3. Performs other duties as assigned by the President.
Knowledge, Skills and Abilities:
Individuals must possess the knowledge, as well as the following skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:
1. Excellent verbal and written communication, customer relations skills, and team-building skills.
2. Must be able to engage effectively, professionally, and productively with the Trustees, and President.
3. Exceptionally organized, polished, unbiased, diplomatic, discreet, and trustworthy.
4. Exceptional proficiency at understanding laws, regulations, or governance practices applicable and interpreting and delivering that information in an accurate, clear, and concise manner.
5. Must be able to maintain a high level of confidentiality and use good judgment and discretion in responding to inquiries, following up as necessary and adhering to deadlines to accomplish initiatives. Experienced understanding and incorporating of the standard protocols of strict confidentiality and maintaining and safeguarding sensitive and confidential information.
6. Excellent interpersonal skills to include the ability to understand, motivate, develop, and persuade other.
7. Ability to plan and manage multiple and complex functions and operations and work effectively under pressure of deadlines
8. High degree of availability
9. Exhibit high emotional intelligence (EQ) and proficiently skilled in incorporating EQ into problem-solving.
10. Must be innovative, creative, and resourceful
11. Must be able to anticipate needs and issues before they arise, but also demonstrating flexibility to adapt as required
12. Able to meet diverse informational needs, in a clear, articulate and professional manner.
13. Ability to establish and maintain effective working relationships with students, staff, faculty, and the public
14. Familiarity with parliamentary procedures according to Robert’s Rules of Order
15. A high capacity for attention to detail
16. Independent critical thinking, decision making, and problem solving are required.
17. Demonstrated level of professionalism necessary to gain the trust and confidence of the University’s senior leaders and the Board of Trustees.
18. Comprehensive knowledge of general office practices, procedures, and equipment; business English, basic mathematics, recordkeeping, and records management.
19. Maintain a regular presence on-campus and a professional appearance.
20. Advanced computer skills necessary to create documents, spreadsheets, tables, and/or forms in Word, Excel, PowerPoint, Acrobat Professional, and any other software programs as required by the position. Experience with fax, copy machine, and telephone operation.
1. Education: Typically, Masters or Terminal degree required.2. Experience: Must have at least seven years’ experience working in higher education and demonstrate relevant experience in two or more of the following:
a. in higher education administration.
b. in providing complex professional support to executive leaders and/or governing boards;
c. analyzing and interpreting complex documents, information, laws, and/or regulations.
d. analyzing and resolving significant administrative concerns and implementing effective courses of actions;
e. experience working with and interpreting organizational policies and procedures; or
f. demonstrated knowledge of medium-sized non-profit board relations;3. Commitment: A demonstrated commitment to WesternU, an understanding of WesternU and its values, mission and goals; and the distinctions between governance and management.4. Certification: Certification: Possess a current Board Professional Certification or must successfully secure the certification, as approved by the President, within six (6) months of date of hire.
List comments regarding work hours:
8:00 am – 5:00 pm, Mon-Friday; some weekends and evenings. Travel may be required.