Under the direction of the Circulation Supervisor, provides support for the Library by performing Circulation functions and maintaining Circulation information. Processes Interlibrary Loan and Document Delivery requests. Develops marketing ideas and executes them for the Access and Delivery Unit. Assists other departments as needed.
Knowledge, Skills and Abilities:
Individuals must possess the knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.1. Excellent decision-making and critical thinking skills.2. Displays excellent customer service skills when interacting with internal and external customers.3. Excellent computer skills to utilize library software programs. Microsoft Office Suite and other software needed for the position. Ability to troubleshoot technical issues and refer to the appropriate department if needed.4. Quick learner and detail oriented, work must be highly accurate.5. Displays excellent organizational and follow-through skills.6. Effectively demonstrates knowledge of databases and resources, including electronic resources used for research.7. Able to effectively use and troubleshoot office equipment such as fax, copy machine, cash register and telephone.8. Excellent verbal and written communication skills; good mathematical skills.9. Knowledge of library procedures and medical/scientific terminology.
Education: Library Technology certificate or AA required; any combination of education, training or experience that provides the required knowledge, skills and abilities.
Experience: 3 or more years of library experience required.