Under the direction of the Circulation Supervisor (Daytime), provides support for the Library by performing Circulation functions and providing support for Reference and Outreach, including research assistance to the WesternU community.
Knowledge, Skills and Abilities:
Individuals must possess the knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.1. Excellent decision-making and critical thinking skills.2. Displays excellent customer service skills when interacting with internal and external customers.3. Excellent computer skills to utilize library software programs, Microsoft Office Suite and other software needed for the position. Ability to troubleshoot technical issues and refer to the appropriate department if needed.4. Quick learner and very detail oriented, work must be highly accurate.5. Displays excellent organizational and follow-through skills, ability to work on tasks that may involve sensitive/confidential matters.6. Effectively demonstrates knowledge of databases and resources, including electronic resources used for research.7. Able to effectively use office equipment such as fax, copy machine, cash register, and telephone.8. Excellent mathematical, verbal and written communication skills.9. Knowledge of library procedures, and medical/scientific terminology.
Education: AA degree or Library Certificate required; any combination of education, training or experience that provides the required knowledge, skills and abilities.Experience: Three years or more of library experience required.
Experience: Bachelor’s degree, Three years or more of academic library experience and two years of administrative work is preferred.