Provides support at the Circulation desk may include answering directional and informational questions; answering telephones; assisting library patrons by checking materials in/out, collecting payments for fines and fees, renewing materials, placing holds, adding money to student printing accounts, processing fax requests, processing incoming/outgoing mail, making study room reservations, and printing ID badges.
Knowledge, Skills and Abilities:
Individuals must possess the knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
1. Good computer skills necessary to set up document formats such as Microsoft Word/Excel and other software programs required by the position. 2. Experience with general office equipment including fax, copy machine, cash register and telephone. 3. Good mathematical, verbal and written communication skills; good customer service skills are essential.
4. Ability to complete assignments and tasks with high accuracy. 5. Knowledge of library procedures helpful.
Education: High school diploma, and any combination of education, training or experience that provides the required knowledge, skills and abilities. Must meet all FWS eligibility criteria.
Experience: 6 months or more library experience.
List comments regarding work hours:
Position includes evenings and weekends.ease read the brief description AND the attached documents for the FULL INFORMATION